Introducing the New Request Overview – Better Visibility of Your Enquiries

Dear Customer

We are pleased to introduce our new Request Overview in FL Portal.

The Request Overview gives you a complete overview of all your enquiries in one place, making it easier to track communication and follow up on ongoing cases.

Key features:

• Full overview of both open and closed enquiries
• Create new requests directly in FL Portal also via Track & Trace
• Better visibility of ongoing enquiries and their status
• Improved transparency and easier follow-up on ongoing enquiries

With the Enquiry Overview, you no longer need to search through emails or multiple systems to find the status of a case. All enquiries are gathered in one place, providing a clear and efficient way to manage your communication with Frode Laursen.

We hope this new functionality will make your daily work easier and provide greater visibility into your requests

Should you have any questions, please do not hesitate to contact your Key Account Manager.